The team at HGA are very professional, knowledgeable, and in my case patient. Everything they do for me is always done correctly which is important for your Accounting team (Quentin, Kara, and Olia), Lawyer (Jason) and Insurance Advisor (Chad) to do. :) I have never had any type of issue with any of their services. Would highly Recommend.
If you want to avoid a business that employs smoke and mirrors and you don't want to be nickle and dimed, then go somewhere else. Here is a cautionary tale.I was a client for 4 years where HGA did my personal accounting. Nothing too complicated. Their prices for that service is higher than a typical business for that service, but they seemed available and the price seemed worth it, paying for the peace of mind that I would be taken care of. I was wrong. After they were sent a letter from CRA requesting a specific document to confirm the details of a claim HGA had prepared and filed for me, I was called by one of HGA's employees making me aware of the situation and asking if I wanted to deal with this or them. I asked if it would cost extra for them to provide the requested document and they said "Yes.". No details were given about how much "extra" it would cost for HGA to submit this document.I went in to their office to speak to someone regarding the CRA request and the extra fee. Instead of talking to someone who could help me, I was filtered through. The individual took down details of my concern, doctored up the level of effort it would take to comply with the CRA request for the document saying "They would have to write up a response" and asked "How much are you looking to pay."The next day I was emailed by HGA's Senior Manager in a long email trying to explain (the pretty clear) situation and the Senior Manager stated "The only thing that we have to sell is our time and as such we need to bill for these services." Long story short, HGA couldnt send CRA the document as proof for the claim THEY PREPARED with the document THEY HAD without me complying to pay a yet to be determined fee.After parting ways, I was privy to the CRA request and saw it was literally as easy as sending the document online with client software they use with a reference code, or faxing it in. No written response. No crunching numbers to recalculate a claim they had already calculated and submitted. Just double click an Icon. Type a name. Type a reference code. It blows me away that instead of just dealing with the simple CRA request that was mailed to them, HGA decided to spend alot of time dealing with me trying to justify extra fees. This review and its saltyness is however, free of charge.
I've been a client of HGA Chartered Accountants for 4 years now and can't say enough great things about the team there. From the friendly front desk staff to the various people I work with; they've created an incredible internal culture that's evident from the second you get off the elevator. Initially they just handled my my personal and corporate accounting; they now take care of much of my legal, general insurance and marketing needs...all in one building. This saves me an incredible amount of time!I've recommended several of my friends to HGA and they've treated them with the same care and respect that I've become accustomed too.Highly recommend.
Our business has been with the HGA team for five years now and we wouldnt have it any other way. It really makes a difference for us when we can come in and be greeted with enthusiasm and even our favourite coffee order! Between the expert staff that handles our file to the sense of family that we feel when we walk through the door, we are always so impressed by the entire HGA Group. We would highly recommend HGA to anyone looking for an accountant (and other professional services) that will really care not only about your business, but your family too. Thank you to the entire HGA team!
I switched to Howard Gardiner Associates in June of this year and have been very happy. A friend who is also a small business owner had recommended this firm years ago. Although I was interested in switching, I was nervous about making the change after years with another firm as I felt it might be difficult, challenging and most of all time consuming. I was pleasantly surprised when it was none of those. The staff have been amazing and made the transition from the old firm to HGA seamless and easy. Everyone I've met have been friendly and easy to work with. I only wish I had done this years ago! I would highly recommend HGA to anyone! Glenda Polak, Owner of CapriceWest
HGA Skolney Chartered Professional Accountants is a Canadian Accounting based in Edmonton, Alberta. HGA Skolney Chartered Professional Accountants is located at 200, 16011 - 116 Ave NW, Edmonton, AB T5M 3Y1, Canada.
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