**** Fraud Alert ****This used to be a decent carwash 7+years ago but recently I've went and used it only to find out they over charge and double charge if you use your Visa. 29.60 + 12.50 on same day when I visited?!?! I own a small SUV and have NEVER spent that much washing my vehicle. It was a wash/rinse(brush on driver/passenger sides not front/back) no vacuum etc and the total shown on machine was not that high. I'll also add I do and did set switch to off to stop the charges, infact this visit i remember I did quick wetting of vehicle and noticed brush was worn out and would scratch vehicle so i backed up into a.stall that had a better brush and the rinse cost on machine said 2$. **** Do yourself a favor and avoid this place completely and not support a scammer. ****
Washed two cars here this week. Both still aren't clean; not sure what more I could have done other than foam brush, but based on other reviews - that doesn't appear to work well either. Called this establishment twice, speaking to two different employees, in the following days and customer service was extremely unprofessional and abrupt. All I wanted to know was why my MasterCard had two charges of $40 a piece for washes less than 10 minutes. I was informed that the charge was the pre-authorized amount and that I would be refunded in the days to come. Maybe post a sign so you don't receive multiple phone calls in regards to why people appear to be overcharged? Also, work on your phone manners. Super disappointed with this establishment. Stay clear if you value basic quality and respect.
Don't bother going here. Owner will constantly close the carwash 2+ hours early despite posted hours. When you show up he will tell you he doesn't care if you come back because they are busy enough during the day. I've also been inside and heard him being rude on the phone while I stood there waiting to be helped. ALSO Prices are too high. The yellow curtains they use disguise dirt so it's difficult to tell if your car is clean or not.Don't go somewhere that customers aren't respected.
Too bad I can't give negative stars because I would. I've always avoided this car wash, but now I'll never go there again. Whoever owns this place is cheaper than I've ever seen. First the ATM was broke, the guy charged me $2 for a $20, Ok, not so bad, but it got worse. They've lowered the pressure on the soap coming out of the brush, I mean really bad, I've never seen a place so cheap with the soap coming out of the brush. I stopped washing the car halfway through because there was so little soap coming out of the brush. So, after spending $15 I had a half washed car and a very bad taste in my mouth. Like I said, I would avoid this car wash in the past, but it's never been as bad as it is now. I can't believe this place is still open with there being so much competition nearby (Hughes on 107 ave and 116 St, Bubbles on Jasper near 117 St, and so on). AVOID THIS PLACE! WHOEVER OWNS AND RUNS THIS PLACE IN INCREDIBLY CHEAP!Whoever is giving this place five stars has either been paid to do so, knows someone who works or owns the place or invests in it, or is hallucinating.
This place was great until the first price increase. Then the former owner sold it to a new owner who raised the price again. They also seem to have let the regular employee go which is a big shame because he was great! The place being more expensive now, as well as feeling like a stranger at a business I frequented, because of the staff change, is too much for me to want to visit this car wash anymore.
Kingsway Car Wash is a Canadian Car Wash based in Edmonton, Alberta. Kingsway Car Wash is located at 11335 Kingsway NW, Edmonton, AB T5G 0X3, Canada.
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