Clean facility with friendly staff. Well equipped ladies only area.
Current member since year 1 of this location and I always thought this to be family friendly. I was in the neighborhood with my nephew who needed to use bathroom. I explained that i'm bringing him in to use the bathroom and they refused to let him use the facility. So instead he peed himself. Poor customer service given to a long-time member! I feel foolish for having stayed loyal when other gyms opened up in the area. They claim "everybody is welcome" yet turn away a child who needed to use their facilities all because of bureaucratic nonsense and leaving him with lost dignity. They just couldn't extend a very simple courtesy to a long time client that the YMCA or any city gym location would readily offer. I am so disappointed with GoodLife South Park, I have made this place my home gym for years.
If you find this helpful, give it a thumbs up!Customer WiFi: YesWashrooms: YesParking: Parking lotThe Product(s)/Service:Really big gym with lots of space and a high ceiling. There are dry and wet saunas available as well as showers. Lots of group exercise rooms and equipment. Some of the equipment is pretty well used to the point of falling apart but there are usually a few others you can move to. Good amount of cleaning and water stations around so you dont really need to do a lot of searching for the important stuff.The People:Ok. So I just recently got a local membership at a goodlife near my house. A friend of mine wanted me to join him and try out this location with him seeing as I haven't gone in a while. We arrive at the gym at about 10 pm Oct 5, 2018 and the first thing that happens is the person up at the front desk snaps at me saying that I need to pay $5 and is really rude about it. Seeing as how I have never been at another location, I had no clue what the procedures were but thats no reason to be rude about it! So I pay the fee and fast forward to 11:15 pm. We finished our workout and shower and are sitting at the massage chairs and we see the same guy let his buddy in for free and give him a double thumbs up with a smile. Needless to say, I am not going back to this location any time soon or recommending it if this is how they treat people.If you found this helpful, let me know by leaving a thumbs up!
This place has the potential to be a 4 or 5 star for but unfortunately the front desk staff goes out of their way to hold everyone up at the gate, even taking it to the next step .... For example, myself and my daughter, aged 16 and a full member, get to the club and give our info to scan in, I ask for a yoga token for her since we're 15 min early, to be told outright my daughter is too young for any of the hot services including tanning. I replied I didn't want tanning and that's odd as she's been to hot yoga w my ex at several other clubs, including the one we were at just last week. For her to go on and on about the club insurance policy and how she's a stickler for the rules and how it makes her mad that everyone else just let's people in and need to be retrained to do things the right way.... Then proceeded to go to her manager to return and say, nope no one under 18 allowed.... As I turn to tell my daughter we have a problem the club manager comes over and says oh the age is actually 16.... So Erin looks dumbfounded and says we will need to sign forms, as my daughter says I've filled these out last week w my mom. If you plan to state company policy, make sure you know what it is. All and all they let her do the class for free, but we got delayed at the front by someone for absolutely no reason, making her 10 min late for class and then I continued to watch her delay several other members coming in after us... I've been to almost all the goodlife in town and this one has the soup natzi running the desk during prime time.... Plan accordingly.
I've been a member since before they opened the doors. I love love love love my gym. They're there when things need a fixing, or if you have any questions everyone at the front is polite and professional. All the questions get answered andand if they don't have an answer, they'll find one. Couldn't pay me to go to another gym.
GoodLife Fitness is a Canadian Gym based in Edmonton, Alberta. GoodLife Fitness is located at 3803 Calgary Trail NW, Edmonton, AB T6J 5M8, Canada.
Please contact with GoodLife Fitness using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find GoodLife Fitness opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Gym in Edmonton
You Might Also Consider