Services are great here. Got a massage and a facial. Their awesome service combined with great staff makes for a heck of an experience.
Totally disappointed. Booked a day for my husband and myself over two weeks ago. The plan was massages, manicure and pedicure for my husbands birthday. One day before the appointment, the spa called to confirm our appointments. I confirmed the appointments with the receptionist over the telephone. At 4:38, I received a missed call and voicemail from the spa. I received the voicemail in the later part of the evening. The voicemail was notifying me that one massage therapist called in sick and there would be a male replacing her and to call if I could. There was no mention of business hours or the fact that if I didnt call my massage appointments would be given away. My husband and I got to the spa for our appointments where we were greeted and notified that our massage appointments were given away due to the fact I didnt call. When booking the appointments, the lady asked if there was a preference for massage therapists where I replied no, whoever is available. It was extremely disappointing to book time off work, arrange a babysitter to arrive to appointments that were no longer ours. We continued with our pedicures and manicures that were subpar. My toe was cut and my nails appeared as if a child painted the nails. The spa did give a 60 minutes couples massage gift card as an apology however I am very reluctant to take the time out of my schedule to book again. In addition to taking the time off work and arranging a babysitter, we are expecting a newborn in the next few months.
Quality service for a really reasonable price. This was probably the most relaxing facial I have ever had. Will definitly be returning.
I had a lovely mani/pedi here recently at the advice of my daughter, who goes there regularly. The view overlooking the park is just beautiful in the evening. I'm not one to go to spas, so I really don't have much to compare it too...but this place is so clean, so cozy, and so relaxing. If it wasn't for the delightful chat with the girl that did my toes, I'm sure I would have fallen asleep. I will definitely be back, I'm sure the view will be lovely when the snow is falling. It was a great way to end the work week.
As usual the pictures look much better than what is actually here. Not a very relaxing or spa like feel when you can hear every thing the staff is doing (talking loudly, laughing, etc) in any adjacent rooms. Unable to fully relax because of the thin walls. The "meal" was barely edible and the staff disregarded our comments about it. The esthetician was good, massage therapist was good. One of our party was unable to show due to a family emergency and the policy here is to charge the others in the party for the no-shows full service as if they were there. They refunded 1/4 of the price (for the no show) after negotiation, however we still had to pay almost $200. Overall, I would give the girls that did the work 4 stars but the rest of the staff and location a 1 star. Will never be back. Was quite surprised to hear how long they had been open based off of my own experience.
Ahava Day Spa is a Canadian Spa based in Edmonton, Alberta. Ahava Day Spa is located at 10132 105 St NW #200, Edmonton, AB T5J 1C9, Canada.
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