Today I had the wonderful opportunity to meet with Dr. Pam Gordie at the Riverbend Animal Hospital and I am compelled to write this review. Over the weekend, my pet Caique parrot was not feeling well and I was beyond worried. There was no place to take her over the weekend. So when I called Riverbend the next business day, they were able to fit me in to see Dr. Gordie. I was 10 mins running behind as I was coming from a crazy busy day at work and when I called in to tell them I was going to be a few mins late, the front desk staff were so understanding. The Dr. Gordie came in and took the time to get to know the bird and her history. She asked all the right questions and showed that she had a deep knowledge and understanding when it came to avian exotic medicine (She has been treating birds for over 33 years). She took the time to explain her thought process and was very straight forward. She took the time to get to know me as a pet parent. She didn't rush me out (I have had countless vets trying to rush me out of the office in the past) and answered all the questions fully. I have been around many vets/exotic vets in the past due to my profession and this honestly was one of the best experiences I have ever had! Even the pricing for the appointment and tests were very reasonable. Glad to know she will be my vet moving forward for my bird.
Took my bird in in the advice of another bird owner and I'm glad I did. The vet was amazing and when my bird didn't recover the way she told me he would, she saw him again free of charge and gave us more medication and more tips to keep him healthy. They are accommodating, knowledgeable and friendly. When I asked the vet about my hedgehog's demeanor, even though I didn't bring her in for a checkup, the vet was happy to give me advice.
I came to this vet a while ago on recommendation of a friend. I am so glad I did. I felt my old vet had gotten to the point where they knew I would pay for it so they charged through the roof. (My dog had broken is leg and we were told it needed to be pinned and it would cost upwards of $4,000. We paid for the surgery and all went well but in the follow up exam the vet casually mentioned that they could have actually casted it for $1,200 but it wouldn't have healed as well. I would have still went with the surgery but that's my choice to make, not theirs. Lots of things like that were starting to happen) This vet is so wonderful. They don't do anything like that. They explain ALL my options, there prices are so reasonable and they are very helpful. What I love is that they really want to work with my pets and myself. I am having issues with one cat and one of the options is to have him on some stress meds. I said that I really didn't want to medicate him all the time if I could be helped. They agreed and laid out some other methods for me to try first. I have mainly dealt with Dr. Bear who has be wonderful but if she isn't available one of the other vets jump right in. A fantastic vet and will always get my service. Word of warning though, they are close to two schools and some swimming place so if your trying to go around 3-5 on a weekday parking can be tricky. That is my only complaint though!
Cat went into diabetic shock. Staff were great with him despite his super grumpy demure. Made sure that the legs started working again and he was his usual self around people he doesn't love.
They are amazing here, never dissatisfied with a visit. From the minute you sit in the waiting room and interact with the front desk girls to the vet and her assistant, everyone is truly helpful and wonderful.
VCA Canada Riverbend Veterinary Hospital is a Canadian Veterinary Care based in Edmonton, Alberta. VCA Canada Riverbend Veterinary Hospital is located at 5611 Riverbend Rd NW, Edmonton, AB T6H 5K4, Canada.
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