Worst service for walk in. I told them that I had come for three things (facial, threading, hair cut). She told me to wait for sometime. I waited for around 20 min. Then she told me that another employee who will start her shift in 15 minutes and attend me. I waited again for 10 minutes. Then they told me to change and someone will come and do facial. I waited again for 20 minutes after changing and no one came. Finally, I had to come out of the room and tell them that if no one was coming, then I may leave. Then , one employee came and did facial. She did the facial without steamer or hot towels. She did not bother to tell me before that their steamer is not working. On asking her about steamer, she told me that steamer is not working. It took 2 hours to do one facial. They should value the time of other people as well. If the steamer was not working, I should be informed earlier that facial will be done without steam. I am not going to this place ever. No good customer service when they get a bunch of customers together.
Had to come second time as waited for 40 minutes for the first time for haircut and had to leave without it as there is only one staff member for men's haircut where they have 4 chairs. She will do you haircut , clean the floor and charge payment. Just imagine, how much one has to wait if he is 2nd-3rd in the queue. Today, waited for 50 minutes before someone attended. Worst customer service as there is no one even bother to tell how much one should wait before his turn. Will see some other place next time.
I had A pleasant experience. Went in for waxing and everyone greeted me nicely. The girl doing my wax was polite and nice and knew what she was doing. I didnt go in there with unrealistic expectations of going in like a warewolf and coming out like a Swan. Didnt go there to find my one true love. Went in for a service, it was given in a nice professional manner, thats it thats all. All these stupid reviews that make the place look bad are probably by those who go there with unrealistic expectations as I mentioned above. It was my first time and I wasnt told to give them this review but I do feel that they do deserve the praise. Prices are reasonabale and service is good. I will definitely be going back.August 21,2018- went in again to get my eyebrows done, man the lady is good. Totally forgot to ask her name but she deserve a hug. My eyebrows look amazing and it didnt hurt at all. Will go back again and again.
Had my cut & hi-lites done today & I absolutely love my colour & cut. The staff was so friendly & professional. Will definitely go back again!!
Really good experience with Ms Jaswinder .. excellent service, nice girl . I dont feel like , I went to waxing ** no pain !!! To be honest I never had any good experience with any other salon .
Nu Look Salon and Spa is a Canadian Beauty Salon based in Edmonton, Alberta. Nu Look Salon and Spa is located at 4247 23 Ave NW, Edmonton, AB T6L 5Z8, Canada.
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