I was really disappointed with my stay here both times. The first time we were originally given a room that hadnt been cleaned and had to be moved to another room. The showers are very powerful and they hurt. The maid also left the shower head pointing out of the tub causing it to flood the entire bathroom floor when I turned it on, even though the curtain was closed. The second time I stayed the phone didnt work, so I couldnt order room service in the morning. They put your bill under the door in the middle of the night and they are not careful about it. The bill made a lot of noise when they shoved it under the door and woke me up with a fright at 4 a.m. when I was already not getting enough sleep. The hotel is beautiful and I expected a lot better. I wish my stay had been better because I dont know of a prettier hotel in Edmonton. I dont think Ill be returning to this hotel because it has so many issues.
A castle in the heart of the city, absolutely magnificent and exceptional service! Took my oath of citizenship 2 weeks prior to traveling to Edmonton, upon check-in, their front desk congratulated me and I thought it was because of the free night stay certificate I won for their hotel. To my surprise, we arrived in our room with a Canadian flag on our bed, chocolate amenity on the desk and a frame that says congratulations on your citizenship... we were just blown away! Luke always made us feel like VIPs whenever we arrived at the hotel while Harold and Paula from the restaurant took care of us consistently during breakfast. Thank you Hotel Macdonald for a memorable stay!
The Fairmont hotel Macdonald is an amazing hotel and experience. The site itself is amazing and so beautiful, very well kept. The back patio is wonderful. I can't say enough about the staff, Manny Nicolas and Adam especially are amazing they make you feel at home and like family. This is such a fantastic place to stay I was amazed comfortable and at home here. I highly recommend this hotel based on my personal stay.
Welcomed at the hotel entrance by a bellman who wished us a happy anniversary. Upgraded to a suite, spacious and comfortable. Chocolates and fruit were delivered to the room, we received vouchers for free drinks in the lounge. In the restaurant the meal was wonderful and was followed by anniversary wishes which included a desert and champagne. A memorable weekend, made more special by the management and staff who went 'above and beyond'.
Was best man at a wedding here. Great service from the hotel staff! Staff were very accommodating for wedding photo needs. Food service was excellent and staff were very kind and polite. The hotel features beautiful architecture both inside and out. Thanks so much!
Fairmont Hotel Macdonald is a Canadian Lodging based in Edmonton, Alberta. Fairmont Hotel Macdonald is located at 10065 100 St NW, Edmonton, AB T5J 0N6, Canada.
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