City Ford is my go to dealership for all my service on my 2017 F-150. The service guys (service people I guess since it is 2018) take pride in their work and make sure they do all they can so that the job is done right the first time! Even when I had an issue with a repair done by another Ford dealership Dwayne and Bill in the service department really helped me out especially to get the repair done in time for me to go away for work for a few months!! They are always busy in service so you need to try to book in advance, but thats a sign that they are a good shop if they are always booked up in my opinion! Also if you have to leave your vehicle there Walt is your man to shuttle you home while your vehicle is in the shop! Great guy, and I always look forward to talking with him on the ride home and back to the dealership!!! Ill continue to do all my service there and highly recommend them to anyone who needs work done on any year/model of their F-150!!
I wouldn't go back again. Sales rep was nice at first and offered a really good pricing on a demo truck which I really considered buying. I went to another Ford dealership to see what competition offered. I soon realized Ford was offering Employee pricing on all trucks. So a brand new truck with same options as the demo truck was actually cheaper!City Ford sales rep failed to mention the offers and current promotions to sell me their demo truck with 10k+ mileage on it. DO NOT TRUST THEM!
I love my new to me car!! Thanks so much Tim see you again in a few years!!! The whole experience was amazing. Tim has never let me or my family down. Thanks again!!
Rave! I have dealt with a few dealerships and this is the 3rd time I've been involved with purchasing a Ford. All I can say though is that this team is THE BEST team I have ever had the pleasure to work with. My boyfriend, who has never purchased a vehicle from a dealership was able to get into a beautiful brand new 2018 and all because of the amazing team at City Ford.Next, I have to give a huge shout out to our amazing sales rep, Billy! This man is charming, knowledgable and sweet. He spent at least 8 hours with us between driving with us, showing us vehicles, speaking with the finance department, texting us between visits and just so much more! When my boyfriend was ready to walk away, Billy did not accept letting us drive away in our old 2000 metal box that had really had the biscuit. This man is the reason we continued to give them a chance. Finally, I need to recognize the amazing manager and our wonderful finance rep. Between the two of them, they got our interest rate from 25% down to 8.4%. They purchased our vehicle for far more than it was worth and they worked diligently to make sure we were 100% satisfied. I've never been happier with working with a dealership and when we are ready to purchase our next vehicle, we will only be dealing with the family at City Ford. Thank you for everything guys! You have made lifelong customers of us both.
Very Happy with my purchase!!! The staff were great this is our 3rd time going back to them for our vehicles and each time was great!!! Our salesman Robert was really nice and always helps us as much as he can!!! Also Jim hes amazing always helps us as well great team!! Will always go back here!! Never had this great of an experience anywhere else!!! I would definitely recommend this dealer ship and also Robert and Jim to go through!!! Thanks very much Robert Jim and all the staff at city Ford!!!!
City Ford is a Canadian Car Dealer based in Edmonton, Alberta. City Ford is located at 14750 Mark Messier Trail, Edmonton, AB T6V 1H5, Canada.
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